Third Party Maintenance Support
Need help with server hardware support? Click here for the best server hardware support in Singapore, with industry certified engineers!
- 24 Hours a day, 7 Days a week
- Industry Certified Engineers
- OEM Support Dell, IBM and HP
- Hardware Availability
Support For You
Spare
Management
- Access to a guaranteed inventory of spare parts
- Subscription according to the SLA required
- Fixed price per unit
- 24/7 access to KG Sowers’ Support Center 365 days a year
Full
Support
- Diagnostics with dedicated hotline
- Complete on-site coverage
- Dedicated buffer stock
- Critical mission SLA based on clients’ needs
- 24/7 access to KG Sowers’ Support Center 365 days a year
On-demand Support
- Pre-paid tickets
- Complete on-site coverage
- Up to 3 days 24/7 on site
- Best effort (no SLA)
- 24/7 access to KG Sowers’ Support Center 365 days a year
Standard Service Levels
24 x 7 x 4
- 24 hours a day, 7 days a week
- Field Engineer on site within 4 hours after customer contact
8 x 5 x 4
- 9am to 6pm, Monday to Friday
- Field Engineer on site within 4 hours after customer contact
Next Day
- 9am to 6pm, Monday to Friday
- Field Engineer on site the next business day after customer contact
Our Certifications
Brands That We Support
Why Us?
Industry certified engineers that have several years of experience
100,000+ available spare parts
Direct engineer access in under 4 hours
Let's us support you with Third-Party Maintenance
KG Sowers Group Pte. Ltd.
- 2 Gambas Crescent, #08-04 Nordcom II, Tower 1, Singapore 757044
- +65 6950 3270
- +65 6950 3270
- sales@sowers.com.sg