Managed IT Services, or outsourced IT Services, is a third-party service that provides infrastructure, IT, and other technical support to organizations in Singapore. You might also hear this type of company referred to as an MSP, short for Managed Service Provider.
Managed IT Services vendors in Singapore can vary widely, covering everything from cybersecurity needs, VoIP solutions, backup recovery, and more. Organizations typically seek out Managed IT Services or Outsourced IT Services support when they lack the capital to hire and manage their own in-house IT team. Or when they prefer the expertise and benefits that Managed IT Services Providers can provide.
Because of how broad and challenging IT problems are, it’s not uncommon for a company in Singapore to utilize a Managed IT Services Provider in some manner. But, like many things dealing with technology, MSPs cover a broad umbrella of many different types of managed IT services. Knowing what the service options are and which ones you need can be a hurdle in itself.
So, we’re here to clear up some questions you might have about the vast range of managed IT services.
Range of Managed IT Services (Outsourced IT Services) in Singapore
Benefits of Managed IT Services (Outsourced IT Services) in Singapore
Predictable & Scalable Spending (OPEX)
Investing in IT systems and infrastructure can be costly. When investing in IT needs upfront, predicting operating expenses can be hard as your business grows. With Managed IT Services or Outsourced IT Services, these expenses are consolidated into a single, fixed set of OPEX costs.
Avoid Sunk & Operational Costs with Managed IT Services in Singapore
Running an in-house team means you have significant sunk costs such as monthly salaries, benefits, insurance, and office upkeep. Plus it takes both time and money to train staff members to become familiar with your existing systems and processes.
By outsourcing your IT functions to the Managed IT Services Providers, you reduce large capital expenditures that come with managing systems in-house and add little to no value to your business. In addition to lowering your capital expenditures, Managed IT Services also help reduce your IT costs. For instance, Managed IT Services help you save on:
- Consulting
- Licensing
- Training
- Emergency repairs
You also benefit from reduced labor rates when you sign the Service Level Agreement with a Managed IT Services Provider, saving time as well.
Faster Response Time
In today’s business world, employees can’t be slowed down by downtime or any type of technical difficulties. Especially during high traffic times, having 24/7/365 support is necessary to ensure that your team can always be productive.
With a Managed IT Services Provider in Singapore by your side, help is always available for your users – day, night, weekends or holidays.
Expertise and Experience of Managed IT Services Providers in Singapore
One of the biggest Managed IT Services advantages is that you onboard a team, like Sowers, that has the qualifications, training, certifications, and experience specific to your industry. A Managed IT Services Provider gives you access to top-notch IT administrators with specific skill sets, negating the need to find and hire them yourself.
When partnered with a Managed IT Services Provider such as Sowers, your business also has access to the newest technology on the market and the tech can be implemented quickly and smoothly.
Proactive Monitoring & Issue Fixing
Apart from accessing experts and their skills, you also get proactive solutions when you work with a Managed IT Services Provider. Monitoring and managing your IT helps catch issues before they escalate into serious problems.
Not only is a Managed IT Services Provider quick to respond, it also ensures business continuity thanks to minimal downtime.
When partnered with a Managed IT Services Provider such as Sowers, your business also has access to the newest technology on the market and the tech can be implemented quickly and smoothly.
Data Compliance Support in Singapore
Many businesses are obligated to meet strict standards and requirements for integration with their IT initiatives. Some of these are the Personal Data Protection Act of Singapore (PDPA), and the Do Not Call Registry of Singapore and Health Insurance Portability and Accountability Act (HIPAA).
These standards spell out specific rules in regards to privacy, financial services, retail establishments, and reporting and security in healthcare, which managed providers are well-versed with.
Not only is a Managed IT Services Provider quick to respond, it also ensures business continuity thanks to minimal downtime.
When partnered with a Managed IT Services Provider such as Sowers, your business also has access to the newest technology on the market and the tech can be implemented quickly and smoothly.
Cyber Security Support
Outsourcing to a Managed IT Services Provider familiar with PCI compliance helps reduce risks related to credit card use, client data and any other sensitive information leakages.
Managed IT Services Providers put in place security strategies that ensure your business is up-to-par with security standards.
One Point of Contact to Vendors
Maintaining a list of vendors for every IT-related equipment is a tall order for many businesses. Fortunately, Managed IT Services Providers handle hardware and software vendors, so you never have to engage in complicated, technical conversations and can also get the best rate for equipment in Singapore.
Cut Time to Market
IT management that includes cloud computing brings high-speed resources to the table, which can eliminate IT inefficiencies. This means faster time to market and better productivity.
Reduce Risk with Managed IT Services in Singapore
Every business investment carries a degree of risk. Some of the things you must deal with include:
- financial conditions
- changing technologies
- government regulation and evolving market conditions.
Outsourcing your IT helps mitigate typical business risks. You will have experts on hand who know the ins and outs of the entire industry as well as security and compliance concerns.
Discover the Benefits of Managed IT Services with Sowers
Here at Sowers, we’re dedicated to helping businesses like yours achieve organizational success and embrace digital transformation through Managed IT Services. Ready to transform your business? Let’s get started.